Service Request Ticket - # 13105

Service Request Information

CONTACT Name Beery, Stephanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2006 09:56 AM
Department Phone 88674
Location Email beerys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031358[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software MS Office from P0047835 MathLab 6.5, Adobe Acrobat Pro v9 WIN from P0067126, PCTeX v:4.0

Wired NIC 00:0F:1F:A5:6D:35


Wireless NIC 00:90:96:B5:8E:99

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Joan Guralnick Jan 04, 2006 09:47 AM 
The contact for this should have been Hamid 
Behmard.  I have created a new task with him as 
the contact.
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Michael Orr Jan 03, 2006 09:57 AM 
He's off campus currently and would like to get 
this resolved without having to come to campus.
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Michael Orr Jan 03, 2006 09:56 AM 
503-540-8595 off campus contact behmarh@wou.edu
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Michael Orr Jan 03, 2006 09:56 AM 
1607: unable to install. Intallshield scripting 
runtime error.
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Michael Orr Jan 03, 2006 09:56 AM 
Has laptop for while he's on sabatical. Tried 
installing a wireless network card on the laptop 
but drivers won't install. Gives Installshield 
runtime error.
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