Service Request Ticket - # 13123

Service Request Information

CONTACT Name Stanger, Craig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 03, 2006 02:07 PM
Department Health & Exercise Science Phone 88068
Location Email stangec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031280[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag 9ZYL051 Description Inspiron 8600 Pentium M Processor
Serial No. 9ZYL051 Location John Carey for Digital game films

CPU Pentium M 2.0 GHz


OS Software Office Pro 2003 from P0047790

Wired NIC 00:90:96:B0:6D:D1


Wireless NIC 00:0F:1F:17:93:99

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact kinnamaj@wou.edu 88154

Tracking

Entered by Date Memo
Joanie Kinnaman
Email

Public
Entered by Date Memo
Joanie Kinnaman Jan 11, 2006 11:09 AM 
called again to see if he still needed help.  
Said it was self resolved.
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Joanie Kinnaman Jan 04, 2006 03:20 PM 
called and left a message asking if at the log 
in screen he tried the "forgot login" or "forgot 
password".  I asked him to return my call... 
(stating that I leave at 4:30 pm)
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Joan Guralnick Jan 04, 2006 02:59 PM 
Craig has forgotten his login and password to 
the purchase request system who can help him 
with that???
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Joan Guralnick Jan 04, 2006 09:19 AM 
Called and told him to use IE.  He is going to 
try it this afternoon.
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Michael Orr Jan 03, 2006 02:08 PM 
Joe Crowe had helped him out through email, but 
thoe troubleshooting steps he was given aren't 
working.
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