Service Request Ticket - # 13141

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 04, 2006 03:42 PM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050784[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H4Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:69

TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 05, 2006 11:56 AM 
completed
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Brian Smith Jan 05, 2006 11:35 AM 
On it
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Robin Wilson Jan 04, 2006 03:43 PM 
needs her printer installed, also her email 
notifier is gone.  The print key is more than one 
step now, can it be reverted.  She needs help to 
find where everything is.
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