Service Request Ticket - # 13145

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2006 09:14 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020704[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2G55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office Pro 2003 from P0056071, Macromedia Dreamweaver, Adobe Acrobat 6.0

Wired NIC 00:07:E9:78:14:7E

TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Jan 06, 2006 10:55 AM 
they have XP Pro, not 2003.  told them to buy 
2003 to get Outlook
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Ronni Luchterhand Jan 06, 2006 10:22 AM 
heading over to take a look
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Robin Wilson Jan 05, 2006 09:15 AM 
New employee would like outlook installed on her 
office computer.
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