Service Request Ticket - # 13151

Service Request Information

CONTACT Name Jamieson, Elaina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2006 12:11 PM
Department Creative Arts/Art Phone 88229
Location Email jamiese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030933[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location was Elaine Jamieson
TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 26, 2006 05:12 PM 
Closing due to lack of interest from her.
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Myron Hoeckle (Student) Jan 26, 2006 05:04 PM 
needs updates can remote desktop.
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Myron Hoeckle (Student) Jan 06, 2006 10:39 AM 
called her, got ahold of her she was working on a project and didn't 
have time to work on it she will call back later.
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Brian Smith Jan 05, 2006 01:18 PM 
called and left a voicemail for her to try using a
blank username and password or to try the username
wouuser and a blank password.  If she calls back
please confirm that she has tried both of the options.
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Robin Wilson Jan 05, 2006 12:12 PM 
what to do about software updates, asks for 
password and does not have the software password 
to complete transaction.  Safari, Security 
updates, quicktime, java security.
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