Service Request Ticket - # 13157

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2006 04:08 PM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050889[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. 9R2YL81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054879

Wired NIC 00:12:3F:A1:C7:A4

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Ronni Luchterhand Jan 06, 2006 09:50 AM 
fixed it
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Ronni Luchterhand Jan 06, 2006 09:14 AM 
dameware didn't connect, heading down there
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Ronni Luchterhand Jan 06, 2006 09:14 AM 
140.211.121.169 trying to dameware
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Ronni Luchterhand Jan 05, 2006 04:08 PM 
he said he accidently kicked it  off the domain, 
would like someone to readd it in
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