Service Request Ticket - # 13160

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2006 09:29 AM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 09, 2006 03:39 PM 
Her computer's account didn't show up in Active
Directory but her machine was set to log into
mash. I removed and added her to the domain and
she's up and running now.
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Brad Dougherty Jan 09, 2006 03:21 PM 
Headed there.
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James Varieur Jan 09, 2006 02:57 PM 
she called back wondering what the status was.
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Robin Wilson Jan 06, 2006 09:30 AM 
cannot log into domain, last successful login was 
yesterday.
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