Service Request Ticket - # 13162

Service Request Information

CONTACT Name Pownall, Phil   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2006 10:56 AM
Department Disability Access Services Phone 88250
Location Email pownallp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030972[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-44AAFYY Location PDR
TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact tdknabe@wou.edu 88925

Tracking

Entered by Date Memo
Troy Knabe
Email

Public
Entered by Date Memo
Audrey Macken Jan 09, 2006 08:25 AM 
Mollie Loving called back and expressed the 
importance of resolving this issue. She said that 
if someone needs to drop by, anytime today is 
fine.
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Robin Wilson Jan 06, 2006 12:23 PM 
he cannot open email attachments, and he needs 
his student h drive merged to his work h drive.  
needs administrative access to his computer.
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Ronni Luchterhand Jan 06, 2006 11:42 AM 
I copied the profile over.  Manning stills needs 
access to I:
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Ronni Luchterhand Jan 06, 2006 11:00 AM 
I'll head over and take a look while I'm in the 
area
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Robin Wilson Jan 06, 2006 10:57 AM 
old employee Jessie Beavers
new employee Terance Manning

also regarding a previous task Manning cannot 
access the disability drive still the I:// 
drive.  

Manning had access as student needs access as 
employee now.
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