Service Request Ticket - # 13166

Service Request Information

CONTACT Name Hansen, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2006 02:03 PM
Department The Research Institute Phone 88820
Location Email hansenjb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050321[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 106R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:17:21

TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 10, 2006 08:38 AM 
done
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Brian Smith Jan 10, 2006 08:26 AM 
on it
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Brian Smith Jan 09, 2006 08:21 AM 
was unable to get ahold of him.
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Levi Hawes Jan 06, 2006 03:34 PM 
no one home, computer is likely off dameware failed
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Robin Wilson Jan 06, 2006 02:04 PM 
access was not loaded with office on his computer 
and he does need that program.
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