Service Request Ticket - # 13173

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2006 08:02 AM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact tdknabe@wou.edu 88925

Tracking

Entered by Date Memo
Troy Knabe
Email

Public
Entered by Date Memo
Audrey Macken Jan 09, 2006 09:51 AM 
She called to add the other thin client that is 
in the main lobby to the list.
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Audrey Macken Jan 09, 2006 09:30 AM 
She called back and gave me the wou#'s: 20050038[Edit Inv], 
20050040[Edit Inv].
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Audrey Macken Jan 09, 2006 08:19 AM 
I called her but she wasn't in, so I left a 
message.
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Troy Knabe Jan 09, 2006 08:08 AM 
audrey, without WOU#'s there is nothing I can do
to help fix this issue.  Please call her back, and
get a wou# for both of the machines that are not
operational.
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Audrey Macken Jan 09, 2006 08:03 AM 
Two of the three in the main lobby will not boot. 
She said she is unable to restart them or make 
them respond to anything.
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