Service Request Ticket - # 13175

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2006 08:15 AM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031193[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224PSNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:29:16

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 10, 2006 04:51 PM 
went to take a look... everything seemed fine, i 
rebooted the machine a few times they all worked.
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Brian Smith Jan 10, 2006 04:03 PM 
going to go take a look
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James Varieur Jan 09, 2006 02:44 PM 
Sue called again to see what the status was.
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Ronni Luchterhand Jan 09, 2006 11:23 AM 
she called back wondering if someone had stopped 
by.  she expresses that she would like her 
machine in working order as soon as you guys can 
take care of it.
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Audrey Macken Jan 09, 2006 09:50 AM 
She called back and said that will be in class, 
but Karen can let you into her office.
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Brad Dougherty Jan 09, 2006 09:33 AM 
She's on a Mac....
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Audrey Macken Jan 09, 2006 08:16 AM 
She tried restarting it while I was on the phone 
with her, but now it won't turn on at all.
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