Service Request Ticket - # 13219

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2006 03:30 PM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040968[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260WSSDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370

Wired NIC 00:11:24:3A:2C:CA

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 13, 2006 06:41 PM 
I'm running MS autoupdate and the System Updates
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Tricia Flaherty Jan 10, 2006 02:57 PM 
the previous memo is from ServiceREQ#13224 which 
I closed to consolidate into the original request
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Tricia Flaherty Jan 10, 2006 02:54 PM 
Date:  January 09, 2006 At 05:24  Memo: Error in 
safari: "Safari can't open the file "form.doc" 
because it is still downloading."  
Technician:  Adam Bates
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James Varieur Jan 09, 2006 03:33 PM 
She had just this one no others but she says she 
has other problems like her browser will not 
allow her to view or download somethings even on 
our own WOU site. She says she has left a message 
for Joe.
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