Service Request Ticket - # 13225

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2006 04:47 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010709[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.6Ghz
Serial No. 1B27F11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP Pro from P0037073

Wired NIC 00:02:B3:A6:8D:1C

TECHS Submitted by UCS Tech Contact 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Troy Knabe Jan 13, 2006 09:04 AM 
i had andy go pick it up and bring it up to ucs
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Troy Knabe Jan 13, 2006 09:04 AM 
This device was spamming the world and caused
cougar.wou.edu to be put on blacklists for email.
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Joe Crowe Jan 11, 2006 11:06 AM 
This machine has been receiving a ton of virus
notices.  When we've scanned it, it's clean.  I'm
placing it in a quarantined scan area on the
server side.
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