Service Request Ticket - # 13228

Service Request Information

CONTACT Name Gatimu, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2006 08:17 AM
Department Education & Leadership Phone 88025
Location Email gatimum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020770[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact knabet@wou.edu 88507

Tracking

Entered by Date Memo
Travis Knabe
Email

Public
Entered by Date Memo
Travis Knabe Jan 25, 2006 11:15 AM 
She is squared away
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Andrew Gonzalez Jan 10, 2006 05:14 PM 
She has made a web page for students to enter data
on and submit. She wants to link it to an MS
Access data base that she can access to view the
entries. She thinks she has to use Coldfusion to
link the page with the database. The password she
is talking about is the one for Wou's coldfusion
web page (I didn't get the address she was going to).
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James Varieur Jan 10, 2006 01:32 PM 
She will be in her ofice for the rest of the day. 
She did not seem too thrilled ...
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Andrew Gonzalez Jan 10, 2006 01:24 PM 
Called. Left voice message asking for times she'd
be available.
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Tricia Flaherty Jan 10, 2006 10:26 AM 
TECHS please get a few screen shots for Travis to 
see what is happening to cause her Dreamweaver to 
connect to the Coldfusion server...she shouldn't 
be connecting to coldfusion server so we need to 
know what she is doing to cause that to be an 
issue
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Tricia Flaherty Jan 10, 2006 10:16 AM 
She came in to office on foot to see if she could 
get things done quicker
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Michael Orr Jan 10, 2006 09:07 AM 
She's working on a class that she's going to be 
teaching very soon and needs this password to 
finish prep for class.
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