Service Request Ticket - # 13259

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2006 09:33 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020398[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, 15 inch Super XGA+
Serial No. 8W40521 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0040594, MS Office Pro 2003 from P0052634

Wired NIC 00:08:74:E3:EC:01

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 12, 2006 11:25 AM 
damewated into the machine helped her set up the
password.
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Myron Hoeckle (Student) Jan 11, 2006 12:53 PM 
had to get off work unable to finish the task.
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Myron Hoeckle (Student) Jan 11, 2006 11:54 AM 
remote connected and left a note for her call me
when she gets in.
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Audrey Macken Jan 11, 2006 09:33 AM 
She would like to start using this program as her 
main source for email, so she would like to have 
it set up on her computer.
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