Service Request Ticket - # 13262

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2006 10:05 AM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031100[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location Going to PDR
TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 11, 2006 01:27 PM 
I resolved this by mapping the drive so that it
maps every time she logs in.
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Audrey Macken Jan 11, 2006 10:07 AM 
She is unable to get into international student 
files without going to start - run and she is 
unable to view certain different files at the 
same time. She spoke with Troy several times and 
he suggested a tech go work on auto mapper for 
her.
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