Service Request Ticket - # 13263

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2006 10:12 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020295[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag HCYKV11 Description PO: P0039184; Latitude c640 Mobile P4, 1.7GHz
Serial No. hcykv11 Location

CPU Pentium 4-1.7GHz


OS Software
TECHS Submitted by Brian Smith Contact bsmith2@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 18, 2006 10:47 AM 
gonna have to replace the mobo.
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Brian Smith Jan 11, 2006 10:13 AM 
This laptop is located on the lowest shelf in the 
bookcase in 007
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Brian Smith Jan 11, 2006 10:12 AM 
The laptop's video card does not seem to be 
working correctly.  The screen works, however the 
VGA plug in the back does not.
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