Service Request Ticket - # 13309

Service Request Information

CONTACT Name Davis, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2006 09:12 AM
Department Deaf Studies and Professional Studies Phone 88053
Location Email davisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030867[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 17, 2006 05:59 PM 
cougar.wou.edu

not couger.wou.edu 

:-)
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Michael Orr Jan 17, 2006 08:46 AM 
She recieved the email from Joe with the video 
for changing to cougar and she followed the 
steps, but it's still having a problem. She'd 
like someone to come out and take a look at it.
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Ronni Luchterhand Jan 13, 2006 10:36 AM 
needs to be moved to cougar outgoing mail server
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Ronni Luchterhand Jan 13, 2006 09:13 AM 
would like a call back when it should be up and 
running again
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Ronni Luchterhand Jan 13, 2006 09:13 AM 
same error as ev'ryone else...SR13308
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