Service Request Ticket - # 13356

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2006 12:08 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020547[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. JK3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:60:CD

TECHS Submitted by Robin Wilson Contact rwilso1@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson Feb 07, 2006 09:40 AM 
joined the mash domain and it works.
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Courtney Wehner Feb 02, 2006 11:19 AM 
this has not been fixed, she said that there has 
still be problems since Jan. 15. She said that 
this is one of their main computers and it needs 
to be fixed. Thanks
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Ronni Luchterhand Jan 20, 2006 09:55 AM 
it is just the one machine. wasn't sure what else 
you needed...  but Molly had called to let us 
know it was only the one machine
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Joe Crowe Jan 17, 2006 01:51 PM 
Assuming that it's resolved.  Left msg to call me
if it was specific to one machine...
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Robin Wilson Jan 15, 2006 12:09 PM 
get the login screen but no domain shows, and no 
one is able to login
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