Service Request Ticket - # 13367

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2006 10:10 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010805[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. 10WGJ11 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 from P0052634, Microsoft Publisher, Schedular Plus, Optimum Settings 2, Adobe Pagemaker 6.5, Filemaker Pro 5.0, PageMaker 7.0 (P0043887), Label Matrixv7 (P0047440)

Wired NIC 00:02:B3:AA:8D:8A

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 17, 2006 05:22 PM 
NTF...I was told that ID's has been printing all
day....
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James Varieur Jan 17, 2006 12:43 PM 
Nancy called back wondering what the status was 
with her request. I explained it was on high 
priority and I would make a note that she had 
called. She also said the error was a "license 
file not found"
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Michael Orr Jan 17, 2006 10:10 AM 
This is the ID card program so this is a priority.
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