Service Request Ticket - # 13389

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2006 10:51 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20020265[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0039084; Color LaserJet 4600DTN
Serial No. SJPAKF12113 Location PDR

Model C9662A#ABA Hostname
Notes 17PPM Ink/Toner Refill

Wired NIC 00:01:E6:85:EE:E6


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Jan 18, 2006 11:30 AM
I reset the jet direct.
Add Attachment
Audrey Macken Jan 18, 2006 10:52 AM
She was wondering why things were not printing on 
the particular printer, it didn't say it had any 
jobs, but a computer said that it was printing a 
really big job from yesterday. She is unable to 
cancel that job and a lot of other jobs are being 
stacked up behind it.
Add Attachment