Service Request Ticket - # 13404

Service Request Information

CONTACT Name Gaston, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2006 08:23 AM
Department Phone 88803
Location Email gastonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Ronni Luchterhand Feb 02, 2006 01:17 PM 
This was taken care of yesterday, Cheryl called 
back...  she says Myron took it and it is working 
fine now
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Andrew Gonzalez Jan 31, 2006 02:34 PM 
Lefy a VM to call back with times she'd be available.
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James Varieur Jan 30, 2006 03:28 PM 
She says it has the Same problem as before, 
computer crashes and locks up.
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Andrew Gonzalez Jan 26, 2006 01:51 PM 
Repaired files and ran file system check. It's
running smoothly now. Returned to Cheryl.
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Courtney Wehner Jan 26, 2006 11:48 AM 
She cannot open Indesign and if it does open it 
shuts itself off.  The problems that were fixed 
before are still giving her the same trouble, and 
she said that she cannot do anything she needs to 
without the Indesign working.
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Adam Bates Jan 24, 2006 04:00 PM 
She is still having the same issues. When more 
than one app is running it freezes.
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Joe Crowe Jan 19, 2006 02:02 PM 
We ran Diskwarrior on it.  It fixed it...WOOT!
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Joe Crowe Jan 19, 2006 02:02 PM 
We ran Diskwarrior on it.  It fixed it...WOOT!
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Courtney Wehner Jan 19, 2006 08:24 AM 
she needs this as soon as possible because she 
needs her computer.  She said that someone can 
come in any time even if she is not there.
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