Service Request Ticket - # 13409

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2006 09:57 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030387[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 600m, Pentium M-1.4GHz, 14.1 SXGA+, 32MB video
Serial No. 7KQTT31 Location PDR

CPU Pentium M-1.40GHz


OS Unknown Software MS Office Pro 2003 from P0045304 installed as Office XP Pro, DreamWeaver MX 2004 from P0052818 & Adobe Acrobat Pro v9 WIN from P0067126 transferred July 2009 to W#20081109 for Math dept

Wired NIC 00:0B:DB:DE:E2:9A


Wireless NIC 00:04:23:8F:54:32

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Feb 03, 2006 09:54 AM 
delivered
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Joe Crowe Feb 02, 2006 06:49 PM 
cubby...not cuby
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Joe Crowe Feb 02, 2006 06:49 PM 
Laptop is in the lower left cuby by the door.
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Joe Crowe Feb 02, 2006 06:48 PM 
I've replaced the mobo and changed the inv to
reflect the NIC change.
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Brian Smith Jan 27, 2006 04:20 PM 
seems to be the computer, not the battery or the 
power brick.
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Brian Smith Jan 26, 2006 09:01 AM 
going to go grab it.
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Joan Guralnick Jan 19, 2006 09:58 AM 
She has had it plugged in for an hour and the 
charge indicator shows nothing.  I told her to 
leave it plugged in to see if it ever charges.
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