Service Request Ticket

Service Request Information

CONTACT	Name	Moritz, Mark	Date	Jan 19, 2006 02:41 PM
	Department	Social Science	Phone	88306
	Location		Email	moritzm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20040559 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Inspiron 700m Intel Pentium M, 12.1in WXGA
	Serial No.	76DMK61	Location	PDR
	CPU	Pentium M-1.7 GHz
	OS	Unknown	Software	MS Office 2003 Pro from P0050950
	Wired NIC	00:0B:7D:12:BE:C6

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Audrey Macken	Jan 30, 2006 09:30 AM	He called back and said that his computer will be on from 10 to 1. He will not be in the office, but said he would leave his computer on.	Add Attachment
Joe Crowe	Jan 27, 2006 01:07 PM	I called him...lft a msg. Asked him to call me directly to find a time.	Add Attachment
Michael Orr	Jan 24, 2006 09:43 AM	He said he's available today at around 10am. He will be in HSS 107 between 10 and 12 and said that's an ok time since he's just working on the laptop while he gives an exam.	Add Attachment
Brad Dougherty	Jan 23, 2006 04:38 PM	I called Dr. Moritz and left him a voicemail.	Add Attachment
Tricia Flaherty	Jan 19, 2006 02:47 PM	a 25 user site license of this program has been rec'd 1 for Mark Moritz(the professor)and 24 for APS 001 Lab. It is on T:\Anthropac by AnalyticTech\Anthropac 4 look for install password in Anthropac password and PurchaseInfo.pdf Rick Thompson has ServiceReq#13417 for the lab install of this software I will let Mark Moritz know when Rick has completed the lab install.	Add Attachment