Service Request Ticket - # 13425

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2006 09:34 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 5100, Intel Pent.4, 2.4GHz, 15.0 SXGA+
Serial No. CSTQX21 Location PDR

CPU Pentium 4-2.40GHz


OS Unknown Software
TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jan 25, 2006 10:22 AM 
 done
 Add Attachment
Brian Smith Jan 20, 2006 03:30 PM 
the laptop is on the ghosting table.
 Add Attachment
Ronni Luchterhand Jan 20, 2006 09:38 AM 
she will be in till 5 today, there will be 
someone there all day so it can be picked up any 
time
 Add Attachment
Ronni Luchterhand Jan 20, 2006 09:36 AM 
would like machine cleaned up (old data gone) and 
then a generic account created (they understand 
that a generic account will not have access to 
network drives).
 Add Attachment