Service Request Ticket - # 13439

Service Request Information

CONTACT Name Pardew, Mickey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2006 05:06 PM
Department Deaf Studies and Professional Studies Phone 88765
Location Email pardewm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031198[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224V8NV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software MAC OS X 10.4 from P0052629, Filemaker Pro 7 from P0049368 transfer to 20090437 10-2009

Wired NIC 00:0A:95:CB:21:98

TECHS Submitted by Dylan Meyers Contact phoscey@yahoo.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Jan 24, 2006 02:46 PM 
Hello Mac folk,
 
I've seen a few requests for assistance with
Remote Desktop using a Mac, perhaps in reference
to my movie
http://www/~crowej/BLOG_MOVIES/new%20blog.mov
 
 
To be clear (though likely disappointing) these
are only for hooking to a PC.  Macs do not have
this same ability.  You can use a mac as your
machine at home (like I do) to a PC, but not the
opposite direction nor mac to mac.
 
Please let me know should you have any questions.
 
thanks,
 
Joe Crowe
503.838.8955
Windows Sys Admin & Desktop Support Team Lead
University Computing Services
Western Oregon University
 Add Attachment
Dylan Meyers Jan 21, 2006 08:25 PM 
Her Laptop Wou# 00990297.
 Add Attachment
Dylan Meyers Jan 20, 2006 05:10 PM 
She is trying to set up a remote desktop from her 
power book at home to her G5 at school. The wou # 
above is the G5, and she will email us the wou # 
of the power book from home. While going through 
the directions on how to setup up the desktop, 
she encountered a step which told her it was 
necessary to obtain an administration password.
Add Attachment