Service Request Ticket - # 13447

Service Request Information

CONTACT Name Mood, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2006 10:26 AM
Department ASWOU Phone 88303
Location Email moodk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010671[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4- 1.6Ghz
Serial No. C0HVB11 Location PDR

CPU Pentium 4-1.6GHz


OS Unknown Software Office XP from P0036451 upgraded to O ffice 2003 Pro from P0055932 1-2006,

Wired NIC 00:02:B3:9D:1A:54

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 25, 2006 05:48 PM 
RAM has been delivered.
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Brad Dougherty Jan 23, 2006 02:05 PM 
Office 2K3 installed. RAM needs to be delivered.
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Brad Dougherty Jan 23, 2006 01:37 PM 
Installing Office 2K3. I'll deliver and install
the RAM in a bit.
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Tricia Flaherty Jan 23, 2006 10:28 AM 
She has gotten ASWOU to purchase Office Pro 2003 
and additional memory for her to use Outlook she 
will eventually be syncing her personal PDA with 
this so she may have questions about that as 
well.  I have put the memory and Invoice in the 
TECH OUTBOX in ITC009 :)
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