Service Request Ticket - # 13542

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2006 12:52 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031451[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description ViewSonic 12 in Convertible Tablet PC
Serial No. M62040800164 Location UCS Tablet PC

CPU Pentuim M 1.0 GHz ULV


OS Software

Wired NIC 00:0B:14:00:6D:0E


Wireless NIC 00:0C:F1:0E:EF:E3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jan 26, 2006 05:05 PM 
done.
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Myron Hoeckle (Student) Jan 26, 2006 02:43 PM 
sophos installed and running windows updates.
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Tricia Flaherty Jan 26, 2006 01:00 PM 
I put laptop with its power adapter in the "NEW" 
TECH Inbox on ITC007
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Tricia Flaherty Jan 26, 2006 12:56 PM 
This is a notebook I use for inventory update in 
the field....It had commmand(I uninstalled) 
installed and not Sophos it also would not let me 
login into MASH so thus it was getting difficult 
to install Sophos.  I would like to use it in the 
near future for some Inventory updates of 
untagged thin clients in Writing Center.
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