Service Request Ticket - # 13556

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2006 09:42 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010421[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0033977; Dimension 4300, P4-1.5Ghz
Serial No. 2DW6X01 Location PDR

CPU Pentium 4-1.7GHz


OS Software WIN 2000 Pro w/ XP Pro upgrade coupon, NAV corp., Office XP Pro (P0044246), Win XP (P0044246)

Wired NIC 00:02:B3:65:09:B2

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Jan 27, 2006 11:25 AM 
Her computer is running fine now.
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Andrew Gonzalez Jan 27, 2006 10:13 AM 
going
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Ronni Luchterhand Jan 27, 2006 09:43 AM 
computer is completely dead, won't turn on and 
everything is black.  The screen has a little 
yellow light on, so it doesn't appear to be the 
surge protector or monitor, just computer.
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