Service Request Ticket - # 13565

Service Request Information

CONTACT Name Leos, Diana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2006 11:28 AM
Department Graduate Studies Phone 88492
Location Email leosd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020335[Edit Inv] (opens in a new window) Bldg/Room AD 202C
Service Tag Description P0039349; LaserJet 2200DN Laser Printer
Serial No. Location Joe Sendelbaugh, graduate.wou.edu

Model C7063A#ABA Hostname
Notes Ink/Toner Refill

Wired NIC 00:01:E6:86:21:5C

TECHS Submitted by Andrew Gonzalez Contact agonzal@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 27, 2006 04:00 PM 
Done.
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Andrew Gonzalez Jan 27, 2006 11:34 AM 
Diana Leos can't print to this printer and she
needs to.
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Andrew Gonzalez Jan 27, 2006 11:28 AM 
The network connection is good, but most likely
the jet direct card went bad.
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