Service Request Ticket - # 13586

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2006 10:42 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4E:E6

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 30, 2006 12:22 PM 
I ran a scan and found nothing. Sophos must have
cleaned whatever it found.
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Courtney Wehner Jan 30, 2006 11:09 AM 
She just called back and said that there are more 
messages popping up and she is not sure if she 
should even be using her computer now. Contact 
her as soon as you can.  Thanks
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Audrey Macken Jan 30, 2006 10:43 AM 
There are 3 infected files and 3 viruses.
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