Service Request Ticket - # 13597

Service Request Information

CONTACT Name Mood, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2006 12:16 PM
Department ASWOU Phone 88303
Location Email moodk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050970[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pent M, 1.73GHz, 2MB Cache, 533MHz
Serial No. BHQP491 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Office Pro 2003 from P0055932

Wired NIC 00:14:22:E9:24:E3


Wireless NIC 00:13:CE:D5:B0:A6

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jan 30, 2006 02:55 PM 
I called and she said that it seemed to be working
now. I think it could have been in sleep mode or
something like that.
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Joe Crowe Jan 30, 2006 02:17 PM 
Hmmm...Myron and Brian?  Byron...
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Courtney Wehner Jan 30, 2006 12:17 PM 
She said that it will not turn on. SHe tried 
charging it, but that was not the problem she 
said. She will be back after 1pm today. She 
thinks it was Bryon who helped her with setting 
up the laptop. Thanks
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