Service Request Ticket - # 13612

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2006 02:58 PM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030630[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BTC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:81

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Feb 06, 2006 09:08 PM 
I _think_ it's working now.  He'll need to give it
a whirl.
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James Varieur Feb 06, 2006 04:08 PM 
Needs his adress book back and outlook working.
Says it is starting to be a problem not having
this done.
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Courtney Wehner Feb 02, 2006 11:00 AM 
He called back and said that the Outlook will not 
send e-mails now. Thanks
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Ronni Luchterhand Feb 02, 2006 10:40 AM 
Jim would like a status report
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Ronni Luchterhand Feb 02, 2006 10:40 AM 
he called again today.  he says it appears to be 
working but he doesn't feel he has fully tested 
it, also he has not tried to synch it to his palm 
yet.
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Audrey Macken Feb 01, 2006 09:27 AM 
He called back and said that this program is not 
working at all.
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