Service Request Ticket - # 13613

Service Request Information

CONTACT Name Ferris, Christine A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2006 03:00 PM
Department Humanities Division Phone 88540
Location Email ferrisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030651[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D560Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:87

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact agonzal@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gonzalez
Email

Public
Entered by Date Memo
Andrew Gonzalez Feb 02, 2006 12:40 PM 
Well it's been two days and she hasn't called,
theres no note here that she did anyway. So I'm
going to close this task.
 Add Attachment
Andrew Gonzalez Jan 31, 2006 01:35 PM 
She said she'd call if it happened again today
when she shuts down her comp to go home.
 Add Attachment
Joe Crowe Jan 30, 2006 03:06 PM 
12:30 to 4 pm on tuesday
 Add Attachment
James Varieur Jan 30, 2006 03:02 PM 
She has tried clicking cancel and ok but it just 
frezzes for extende lengths of time and has the 
same error next time she goes to powerdown.
 Add Attachment