Service Request Ticket - # 13614

Service Request Information

CONTACT Name Bergeland, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2006 03:13 PM
Department Campus Recreation/HWC Phone 88860
Location Email ineckm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020094[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 601GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:35:C4

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Smith Jan 31, 2006 08:18 AM 
If everything is working then the task can be 
closed.
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UCS Tech Jan 31, 2006 07:58 AM 
She called again and said that everything was 
working fine.
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UCS Tech Jan 31, 2006 07:40 AM 
Melissa called for Brad to let him know that she 
will be in here office from 7:40am to 10:15am and 
then again from 1:15am-5am to fix her computer
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Brad Dougherty Jan 30, 2006 04:20 PM 
She wasn't around, I left her a message to call us
back.
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James Varieur Jan 30, 2006 03:14 PM 
She says there were some people in there moving 
shelves around and someone might have unplugged 
something not sure though.
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