will check tomorrow for version updater.

sent it back to her with NPF, she will continue to
use as is if it happens again she will call with
more details of the problem.

doing an apple hardware test via joe's request.

repairing disk permissions.

13404 is the last task that was created about 
this problem.  She is saying that the computer 
currently is exhibiting the same problems that it 
did before the last time that it stopped booting 
up.

The original task was not correct at all.  She is 
not having e-mail problems she is having problems 
with her computer locking up.  The last couple of 
times her computer has done this eventually it 
has stopped booting up.  This time she wanted us 
to take a look before it got to that stage.

Cheryl called today and said that any time would 
be good to pick up her laptop, even if she isn't 
there.

She does not have administrative access and can 
not change the mail server, she says that it is 
using smt.mac.com