Service Request Ticket - # 13621

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2006 10:43 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010802[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO; P0038802; Dimension 4400, Pentium 4-1.7Ghz
Serial No. 60WGJ11 Location PDR

CPU Unknown


OS Unknown Software MS Publisher 2002 from P0041246, MS Office Pro 2003 from P0052634
TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
James Varieur Jan 31, 2006 02:48 PM 
Jill called  to close out her request, aparently 
the problem took care of itself.
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Andrew Gonzalez Jan 31, 2006 02:39 PM 
Called and left a VM.
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Michael Orr Jan 31, 2006 10:45 AM 
Correction: She said that she was talking to 
Travis and he said if he couldn't get to it that 
Joe could help her. I'm placing this in Travis' 
queue for this reason.
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Michael Orr Jan 31, 2006 10:44 AM 
The Palm Pilot is working fine in all ways except 
for synching. Just won't do it. Travis said to 
ask for Joe.
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Michael Orr Jan 31, 2006 10:43 AM 
She couldn't find the WOU number on her Palm so 
the WOU number listed is for her computer.
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