Service Request Ticket - # 13629

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2006 06:54 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020558[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 9J3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:39:5D

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson Feb 02, 2006 09:07 AM 
Went over there and it worked fine.  Told them 
how to use it and talked to Kathy Alderson about 
having a student test it.
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Joe Crowe Feb 01, 2006 02:46 PM 
Ref 10 is the station.
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Ronni Luchterhand Jan 31, 2006 06:54 PM 
they tried converting a word doc and the file 
won't even go to the converter que.  no error 
message, it is as though nothing happened
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