Service Request Ticket - # 13668

Service Request Information

CONTACT Name Morris, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2006 10:15 AM
Department Bookstore Phone 88012
Location Email morrisd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010913[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Series Intel P4 1.8GHz
Serial No. 8SMTK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP Pro from P0037844

Wired NIC 00:02:B3:AA:F4:0A

TECHS Submitted by Ronni Luchterhand Contact rluchte@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 03, 2006 03:31 PM 
I cleaned out the remnants of norton and
re-installed sophos.
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Ronni Luchterhand Feb 03, 2006 10:16 AM 
please call before you go down (he's in a meeting
right now).  Or call Mike Ross 88046 if you can't
get ahold of Dave.
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Ronni Luchterhand Feb 03, 2006 10:15 AM 
it has norton on it, needs sophos
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