Service Request Ticket - # 13699

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2006 12:22 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040752[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. QP5120FZPNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830, FileMaker Pro 8 from P0056071

Wired NIC 00:11:24:71:4F:22

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 13, 2006 04:29 PM 
done.
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Tricia Flaherty Feb 13, 2006 01:31 PM 
I found this website with pdfs of both user guide
and tutorial
http://www.filemaker.com/support/product/documentation.html
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Tricia Flaherty Feb 13, 2006 01:09 PM 
We do not get manuals when we purchase license of
Filemaker Pro 8... most of the time our software
purchases are license only and do not include hard
copies of the user manuals and in fact most
software distribution these days only provide
electronic copies of manuals  In this case on the
FileMaker disks is an FMP8_ tutorial pdf that can
provide them some assistance it is under the
English Extras\Tutorial folder  you can make these
folders available to them if the install of the
program did not already do that,  which may be the
case.  Come talk to me if you have any further
questions
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Courtney Wehner Feb 13, 2006 12:51 PM 
Stephanie Barth called and said that she needed 
two mauals on the New version of File Maker Pro.
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Brian Smith Feb 10, 2006 03:13 PM 
completed
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Brian Smith Feb 09, 2006 08:41 AM 
The one in Smith Hall 106 has been completed.  An 
adjunct prof was giving a lesson in the "Music 
Library" in APS226.  Please go back between 12 
and 2 to install FileMaker Pro on 20031184[Edit Inv]
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Tricia Flaherty Feb 06, 2006 12:26 PM 
I will put Invoice in Tech Inbox and CD of 
Filemaker Pro 8 as I can't remember ifI have put 
it out there for the MAC on T:
Here is Install info: from T drive CAD916 CMUS - 
Ike Nail SH106 W# 20040752[Edit Inv] & W#20031184[Edit Inv] APS226
(Music Library?)
	INV2005-0247 Total-$142.54
Ike Nail SH106 W# 20040752[Edit Inv]
	License#40129716
	Organization: Western Oregon University
	license Key:3X4T7-X4X52-7X56T-2588K-T4N25-
366JN-8J832
	
W#20031184[Edit Inv] APS226(Music Library?)
	License#40129717
	Organization: Western Oregon University
	license Key:3N361-18964-T83V1-61XN8-58XK4-
79J69-9V85K
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