Service Request Ticket - # 13700

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2006 12:24 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20010693[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0036602; M782, 17 inch flat screen monitor
Serial No. MX-08G157-47605-22R-BGHN Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Feb 13, 2006 01:35 PM 
machine updated.
 Add Attachment
Myron Hoeckle (Student) Feb 13, 2006 01:12 PM 
called back machine put on the network, norton AV
uninstalled, command virus notify uninstalled.
sophos AV and it is updating now.
 Add Attachment
Joe Crowe Feb 07, 2006 12:49 PM 
She has TC activating jack..will call us back
after that.
 Add Attachment
Joe Crowe Feb 06, 2006 02:38 PM 
Left a msg questioning whether she's called
Telecom to reactivate the jack...
 Add Attachment
Courtney Wehner Feb 06, 2006 12:25 PM 
THe computer is in Rm. CO 102.  It used to be 
networked she said, but because of reasons it no 
longer is. They need this for students in the 
Cottage. Thanks
 Add Attachment