Service Request Ticket - # 13702

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2006 01:43 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050985[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Deskjet 6980DT printer #C8972A#B1H
Serial No. SMY5AD5Q0VK Location PDR

Model 1PC8972A Hostname
Notes built-in WiFib/gNIC:00-13-21-6C-21-4E, Print speed black (draft quality mode) Up to 36 ppm, Print speed black (normal quality mode)Up to 9.6 ppm Print speed black (best quality mode)Up to 2 ppm Print speed, color (draft mode) Up to 27 ppm Print speed, color (normal mode)Up to 5.8 ppm Ink/Toner Refill

Wired NIC 00:13:21:6C:21:4F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Feb 09, 2006 01:26 PM 
118.4 is the address.
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Myron Hoeckle (Student) Feb 09, 2006 11:07 AM 
they are in a staff meeting until 12:00PM
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Myron Hoeckle (Student) Feb 08, 2006 11:57 AM 
called him and let him know that we need to set it
up tomorrow.
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Myron Hoeckle (Student) Feb 08, 2006 11:46 AM 
paul said that was a no no, and he needs Travis to
be here to "free up" an IP address.
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Myron Hoeckle (Student) Feb 08, 2006 11:37 AM 
printer wasn't fully set up it was getting an IP
from 140.211.119.169, went into the borwser and
changed it to match DNS of shscolor-dj6900.wou.edu
which is 140.211.118.100, that is fixed and radar
is able to sent documents to it.
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Joe Crowe Feb 07, 2006 02:06 PM 
Please setup DNS and DHCP. The sheet is /was on
your chair.  After done, please reassign to
UCSSupport.
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Tricia Flaherty Feb 06, 2006 01:45 PM 
This is in tech area and has been inventoried... 
This is going to SHC Back Reception Desk (old SEP 
area)  the printer that is currently in that area 
can be moved to SHC106 for now as they are 
waiting for some medical equipment which it will 
be hooked up to
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