Service Request Ticket - # 13719

Service Request Information

CONTACT Name Hughes, Henry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2006 01:24 PM
Department Humanities Division Phone 89494
Location Email hughesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010830[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500, Pentium 4-1.8Ghz
Serial No. 3PXBK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP Pro from P0037777

Wired NIC 00:02:B3:AA:ED:C7

TECHS Submitted by James Varieur Contact specialdoug@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 10, 2006 01:11 PM 
The webserver was bounced a few times the day he
called in, that could be the issue that he was
having. I called and left him a message telling
him this. Closing task.
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Joe Crowe Feb 07, 2006 05:05 PM 
left a msg...asked him about timeout of email vs
machine powering down...
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