Service Request Ticket - # 13755

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2006 03:19 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040752[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. QP5120FZPNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0051830, FileMaker Pro 8 from P0056071

Wired NIC 00:11:24:71:4F:22

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Feb 09, 2006 08:42 AM 
I left a Note in his box letting him know that he 
should be using Firefox or mac mail to get his e-
mail.  He has both on his computer.
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Courtney Wehner Feb 08, 2006 03:22 PM 
He siad that it is not a big deal and can 
probably be fixed over the phone. You can call 
him first. Thanks
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