Service Request Ticket - # 13762

Service Request Information

CONTACT Name K-Hinds, Mona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2006 09:33 AM
Department Upward Bound Phone 88061
Location Email khindsm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050791[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 8PW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522(switched cpus due to BK/GFA SWAP)

Wired NIC 00:12:3F:95:42:D8

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Feb 09, 2006 03:03 PM 
installed and done.  Also gave Mona admin access
(no one in the dept had admin access)
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Ronni Luchterhand Feb 09, 2006 02:51 PM 
AS50791INTLCLUB=compname, checked inventory=MS
Office Pro 2003 should be installed
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Joan Guralnick Feb 09, 2006 09:33 AM 
I had them go to start, programs MS Office and it 
is not listed there.
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