Service Request Ticket - # 13765

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2006 11:11 AM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020567[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. CK3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:61:51

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact thompsr@wou.edu 88071

Tracking

Entered by Date Memo
Rick Thompson
Email

Public
Entered by Date Memo
Rick Thompson Feb 14, 2006 02:27 PM 
works.
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Rick Thompson Feb 09, 2006 04:14 PM 
Ghosted and worked fine in office. Took to 
Library and did not work. emailed Teresa Bybee 
to have one of their crew check the cable and 
connection in the library.
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Ronni Luchterhand Feb 09, 2006 03:24 PM 
Rick had already picked up the machine.  I checked
with him and he is ghosting it (it seems to be
ghosting fine).  He'll letus know if that doesn't
fix it.
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Ronni Luchterhand Feb 09, 2006 02:44 PM 
heading over to take a look
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Courtney Wehner Feb 09, 2006 11:13 AM 
The computer is located in the library. Four or 
more students and Michelle Burke tried to log on 
but it would not allow it.
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