Service Request Ticket - # 13776

Service Request Information

CONTACT Name Thompson, Rick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2006 09:10 AM
Department Facilities Services Phone 88048
Location Email thompsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Rick Thompson Contact thompsr@wou.edu 88071
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Paul Lambert Feb 13, 2006 09:18 AM 
done! ch311.wou.edu is 140.211.118.99    removed 
entry in dns for moe.wou.edu
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Joe Crowe Feb 10, 2006 10:22 AM 
was Moe.wou.edu.  It's now in Campbell Hall so we
need an IP address for that building.  The DHCP
reservation entry for Moe can go away (DNS too). 
A new one needs to be creatred for CH311.wou.edu.
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Rick Thompson Feb 10, 2006 09:11 AM 
Need to change the queue name to ch311 and then 
(with a little help) we can set it up on the 
computers in ch311.
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