Service Request Ticket - # 13792

Service Request Information

CONTACT Name Barth, Stephanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2006 08:46 AM
Department Creative Arts/Music Phone 88275
Location Email barths@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030707[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 5QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Dremaweaver MX 2004 from P0049184, Adobe CS3 Design Prem WIN from P0063828

Wired NIC 00:0C:F1:EA:59:41

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Feb 13, 2006 02:07 PM 
I set her up on Outlook 2003. She's very happy now.
 Add Attachment
Courtney Wehner Feb 13, 2006 12:37 PM 
She called back and said that when her e-mail 
times her out, it erases everything that she just 
typed and she needs to know if she can get help 
with recovering it. She also said she would like 
someone to shoot her computer:)hehe
 Add Attachment
Audrey Macken Feb 13, 2006 08:47 AM 
She said this is beginning to happen more and 
more often and it is becoming a nuisance.
 Add Attachment