Service Request Ticket - # 13840

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2006 08:25 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030595[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:47

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Audrey Macken Feb 15, 2006 08:32 AM 
Troy just told me that he restarted the server, 
so I am calling these people back to let them 
know.
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Audrey Macken Feb 15, 2006 08:30 AM 
Kathy Hill and Niki Winslow just called with the 
same problem. Kathy said the email icon on the 
desktop also stopped working.
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Audrey Macken Feb 15, 2006 08:27 AM 
She was timed out of her email and, upon logging 
back in, she got a "page cannot be displayed" 
message. She was mainly wondering if something 
was going on.
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