Service Request Ticket - # 13846

Service Request Information

CONTACT Name Loudendack, Audrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2006 09:33 AM
Department Upward Bound Phone 88061
Location Email loudena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040615[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag HX2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. HX2QV61 Location was SEP 201

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:D3:2E

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Joan Guralnick Feb 15, 2006 02:59 PM 
Called and let her know the addressbook feature 
was up and running again.
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Ronni Luchterhand Feb 15, 2006 10:21 AM 
she'd like a call back when it is up and running again
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Ronni Luchterhand Feb 15, 2006 10:20 AM 
recieves error: an error occured... app not
configured properly.  mine does the same thing
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Audrey Macken Feb 15, 2006 09:35 AM 
She occasionally has trouble getting into her 
address book, but when she is able to, she can't 
use it to add addresses to emails that she wants 
to send.
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